Terms & Conditions 

MDS Power Inc. takes pride in being flexible and easy to deal with, within a framework of basic business practices listed below:

All prices are effective date of sale and are subject to change or discontinuance without notice.
MDS Power reserves the right to correct typographical errors and may accept or reject any purchase order at its sole discretion.

Payments prior to shipping for North American customers without established credit can be made by Credit Card.
For US Credit Cards: 7011 Industrial Dr, Mebane, NC 27302 is the legal jurisdiction, for the transaction, that governs the contractual relationship between the Merchant and the Cardholder as the purchaser of the goods.
Net 30 terms are granted to rated accounts only, upon pre-arrangement.  New account approvals may take time to process.

Freight & Taxes:
Freight charges are usually prepaid by MDS Power and added to invoice for domestic 50 states of USA. Unless a preference is indicated, products will be shipped “best way”.  Client may designate its own shipper upon provision of prepaid shipping account number.  All sales taxes will be charged as required by law.  International (export from USA) – Shipping via a UPS account to a freight forwarder with a USA pick up point may be more economical.  Import duties, taxes and brokerage fees are the responsibility of the recipient.

All shipments are FCA our dock which means that the title of the equipment transfers to the owner once we pass the carton to the first carrier.  Shipments may be insured at the client’s request and cost.

Manufacturers’ warranties are provided for all products.  Client must process any warranty claims according to the manufacturers’ instructions.
MDS Power makes no warranties which extend beyond the description of the materials ordered.  All other warranties, either express or implied, including but not limited to warranties as to merchantability or fitness for a particular purpose, are hereby expressly excluded.

Returns & Claims:
Returns request must be made promptly within 30 days of shipment and must be expressly authorized by an RMA#.  All returns are subject to a restocking fee of thirty percent (30%) of the purchase price. MDS Power will accept for return only new, standard stock, non-defective, unused, in warranty, and originally packaged products.  All returns are subject to receiving inspection before credits can be processed.

All claims for unsatisfactory shipment of goods must be made within forty-eight (48) hours of receipt of goods.  If MDS Power does not accept client’s order or cause client’s order to be delivered, the sole liability of MDS Power is to refund any amounts already paid.  Under no circumstances will MDS Power be liable for incidental or consequential damages.

Custom Orders:
Special orders or custom configured products are NOT returnable.  Full prepayment for custom orders is required. Purchase orders for custom units must be non-cancellable and non-returnable.

By placing an order with MDS Power, client has agreed to above terms and conditions in respect to aforementioned order and any subsequent orders, and no modifications or other terms are binding on MDS Power without prior written approval.